What does it imply to be a member?
When you sign a membership with us, you have become a member of SiO Athletica´s gyms.
This means that you have an ongoing membership, and for the membership to be cancelled you must terminate it. Read more in our membership terms.

Do I have to be a student to use SiO Athletica?
Everyone can become a member of SiO Athletica, you don’t have to be a student.

Are all of SiO Athletica´s gyms included in the membership?
Yes, when purchasing a membership you can workout at Athletica Blindern, Athletica Centrum, Athletica Domus, Athletica Nydalen and Athletica Vulkan.
You can use the gym, swimming pool, multipurpose hall, the football field, attend group training classes etc at all of our clubs. If you have a swimming membership, you have access to the swimming pool at Athletica Domus before 13:00 on Mondays to Fridays. 

What is the age limit for training at SiO Athletica?
Everyone above 18 years can become a member of SiO Athletica. You are not allowed to bring children to SiO Athletica, except in specially organized activities with parents, such as family swimming or swim training.
Athletica Vulkan has a child care service during opening hours, read about the child care service here

Why does the membership price vary for students from different schools?
The reason why the membership price varies is related to the financial contributions to SiO Athletica from the different educational institutions.

I am not able to sign up for membership with student price online, although I am a student. Why?
The reason is that we have not registered a paid semester fee on your user. Stop by one of our receptions, and we will help you.

How much do I pay when I become a member?
When you decide to join us, you pay for the remaining days of the current month and the whole of next month when purchasing a membership. If you select a month to month membership you pay an additional start fee of 100 NOK when you sign up. An access card costs 50 NOK. See the pricelist.

How do I pay for my membership?
We offer direct debit (Avtalegiro) as an option for paying your membership. You can activate Avtalegiro on "My membership" on our website or in your online banking. A billing fee of 35 NOK will be added to your invoice if you don't activate Avtalegiro. 

What is Avtalegiro?
Avtalegiro is an automatic payment agreement between you and your bank. With Avtalegiro, the amount will be automatically deducted from your account each month. Note that this is only a way of paying for your membership, it is not enough to cancel the Avtalegiro to cancel your membership. 

How do I activate Avtalegiro?
The quickest way to activate Avtalegiro is on "My membership" on "My page". Click on "Activate Avtalegiro". After submitting your card details it will take 3 days until it is activated. 
You can also activate Avtalegiro manually in your online bank account. Fill in your personal KID number and Athletica's account number. The invoice date must be set to the 1st of each month. If you need help you can fill out an Avtalegiro form at one of our receptions. Note that by activating Avtalegiro this way, it can take up to 8 weeks to be active and you will be charged 35 NOK per invoice in the meantime.  

What is SiO Athletica´s bank account number?
6094.05.72250
Please notice that a payment must contain the correct KID number to be associated with your invoices.

What is my KID-number?
Your KID-number is written on your membership contract, or on one of your invoices you have received. If you don’t have the agreement or an invoice, please contact one of our receptions or send an email to athletica@sio.no

Why hasn't Avtalegiro been activated?
You are responsible for setting up the agreement with your bank. There might be other reasons to why Avtalegiro isn't active yet:

The Avtalegiro has just been created
It can take a few days for the Avtalegiro to be activated. If you sign the Avtalegiro form, it can take up to 8 weeks (depending on your bank).

There is already an Avtalegiro agreement in your bank account (perhaps from a previous membership)
If you already have an Avtalegiro agreement with us, your new agreement will not activate. In this case, you must delete your old agreement and create a new one. NB! Please allow 2 days from deleting an agreement to creating a new, to make sure the old agreement does not reactivate. 

There is an automated deduction set up each month instead of Avtalegiro
An automated deduction agreement is not the same as Avtalegiro. By having an automated deduction, you will still be sent an invoice with the additional invoice fee of 35 NOK each month.

Someone else owns the account 
The account owner must sign (both on paper and electronically) to activate the Avtalegiro. 

I have switched to another bank, what do I do with Avtalegiro?
Create a new Avtalegiro agreement in your new bank account and your old one will be deleted.

What happens if I have forgotten to pay, or my payment doesn’t show?
If you have an unpaid invoice that you can't locate, please contact us by talking to one of our receptions or emailing athletica@sio.no.

We will help you retrieve the invoice so you are able to either pay directly at the reception or get your payment information. If the invoice is not paid within the deadline, the case will be sent to the debt collection company Conecto for payment tracking. If your invoice is due and submitted to Conecto, you must contact Conecto directly.

Notice that it will take a few days from paying until the payment is registered. If you have received a reminder, even though you have paid, submit an email with your payment information and receipt to athletica@sio.no.

Freezing your membership

How do I freeze my membership?
To freeze your membership, you can contact the reception at one of our clubs, or send an email to athletica@sio.no. Please apply for a membership freeze one month in advance of when you wish to freeze. 

For how long can I freeze my membership?
If you have a contractual membership you can freeze your membership for up to two months each calendar year. Note that the freeze time is added to the end of your membership.
If you have a month to month membership you can freeze your membership for one month each calendar year. You can also freeze your membership if you are a student on an exchange programme abroad. If this is the case, please send an email to athletica@sio.no with documentation of your exchange programme. You can only freeze your membership for whole calendar months. 

Terminating your membership

How do I terminate my membership?
Please give us your written notice if you wish to terminate your membership. You can either meet up in the reception and sign the dismissal form or send an email to athletica@sio.no.

How long is the notice period?
If you have a month to month membership the notice period is one month from the first day of the following month. If you have a contract membership that is locked for 12 months, you must have been a member for a minimum of 12 paying months before you can terminate your membership. After 12 months, the membership runs until you terminate it, with one months’ notice period.

I have an ongoing membership that I pay for twice a year, how do I terminate my membership?
For members who pay for their membership twice a year (this is an old scheme and applies only for current members), the period of notice is respectively December 31st and July 31st. If you have not terminated your membership within these dates, your membership will run until the next period.