Move in and pick up keys

If you do not collect your keys within 14 days from the start of your contract, you risk losing your housing. Please contact SiO Customer Service to find a solution.

Pick-up from a keybox:

We will send information on how to collect your keys from a keybox to the email address you have registered with SiO. You are free to share this information with a friend or relative, granting them access to collect the keys on your behalf.

Pick-up from our reception or another pick-up location:

If your partner, a friend, or a relative is going to collect your keys on your behalf in the reception or another agreed-upon pick-up location, you need to send us an authorisation in advance. Here you can find information on how to send us an authorisation.

There are two authorised persons at Studenterhuset Schultz’ gate who can give you keys on behalf of SiO. You can contact them by email to arrange key pick-up.

All countries:

• Passport (not emergency Passport)

Norway:

• Passport (not emergency passport)

• Norwegian ID-card

• Drivers’ license (issued after January 1 1998). Not the app

• Norwegian bank card (with personal ID-number, picture and signature)

• Norwegian Immigrant Passport (dark blue)

• Travel document for refugees (dark green)

• Norwegian military ID (Forsvarets ID-kort)

Nordic countries (Sweden, Denmark, Finland, Iceland, Greenland and Faroe Islands):

• Passport (not emergency passport)

• Drivers’ license (issued after 1989)

• Swedish national identity card

• Finnish national identity card

Outside of Europe:

• Passport (not emergency passport)

• NB! You cannot use residence permit cards as identification

Europe:

• Passport (not emergency passport)

• National identity cards from the following European countries:

  • Austria

  • Belgium

  • Bulgaria

  • Croatia

  • Cyprus

  • Czech Republic

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Hungary

  • Italy

  • Latvia

  • Liechtenstein

  • Lithuania

  • Luxembourg

  • Malta

  • Monaco

  • Netherlands

  • Norway

  • Poland

  • Portugal

  • Romania

  • San Marino

  • Slovakia

  • Slovenia

  • Spain

  • Sweden

  • Switzerland

  • Ukraine

What is not accepted as ID?

• When meeting in person, you need to bring physical ID

• When meeting in person, we do not accept pictures of your ID

• We do not accept apps, such as drivers´ licence app or student ID app

• We do not accept ID in the BankID-app

• We do not accept residence permit cards

• We do not accept drivers´ licences from non-Nordic countries

• Student cards cannot be used as identification

If you haven't received a response yet, we consider your study application as valid documentation.

If the deadline for paying the semester fee has not passed, you must be able to provide documentation that you have been admitted to a study program at an institution affiliated with SiO.