Click on the button "My contact with the caretaker" to the left of your screen. The message form will then open. Scroll down to find archived messages and replies from the caretaker. 

Due to the corona situation, it may, for the time being take longer than normal to repair errors. Out of consideration for our residents, we want to limit the traffic in our buildings right now.

If the error you report applies to areas where someone is in quarantine or isolation, we will consider how critical it is to correct the error now. Regardless, we appreciate that you report errors so that we can make improvements when the situation changes.

To prevent the drains from being clogged, water damage and bad smell you should clear the drains twice a year. See how you clear the drains here.