Picking up keys
You can pick up the keys from 12-noon on the day your contract starts. We will send you Information on where, how, and when to pick up your keys no later than one day before your contract starts.

Inform us if you want to pick up your keys on another day than when your contract starts. We will then send you this information no later than one day before the day you have said that you will pick up your keys.

Pick-up options can be:

- Key box on Blindern Campus
- Key box at Kringsjå Student Village
- Pick up point at SiO Customer Centre
- Pick up point on Blindern Campus

We mostly use key boxes on Blindern Campus. Here, the key boxes are located to the left outside the entrance to SiO Customer Centre, which you can find in Kristian Ottosens hus, Problemveien 9. Uncollected keys will be removed from the key box at 08:00 the following day.

If your contract starts on a weekend or on a public holiday, you can pick up your keys from 12-noon on the following working day.

You must pick up the keys within 14 days after the start of your contract to not lose your residence. Please let us know if you are unable to pick up the keys within this period.

Your will see your new address at My Page from 12-noon the day your contract starts. Read about Posten’s tips for students and report your new address here. 

Issues with the key box?                                                                                                    
If you experience issues with your key box you can call us at (+47) 22 85 32 00 at any hour.

Are you moving into Schultz gate Student House?
If you are moving into Schultz 'gate Student House, the house manager will contact you to arrange a time to pick up your keys.

Deposit
SiO has decided to terminate the current deposit scheme. Your deposit will be reimbursed by the end of 2022.

ID and proof of student status
You must show valid ID when picking up your keys at the SiO Customer Centre. Please see information here about which IDs we accept.

The semester fee to a school affiliated with SiO must have been paid before you pick up your keys, or you need to be able to show documentation that you have been granted to study at a school affiliated with SiO. If you have not been accepted yet, your application is considered documentation.

Can someone else pick up my keys for me?

- If you pick up from key box:
We will send information about how to pick up your keys to the e-mail address that you have registered with SiO. You are free to give this information to a friend or a relative. They will then have access to pick up the keys for you.

- If you pick up from SiO Customer Centre/other pickup point:
If your cohabitant, friend or relative is picking up the keys on your behalf, you must send an authorisation to us in advance.                                            

Parking permit
If you are moving your belongings with a car you must use a temporary parking permit. You can find this next to the key boxes where you pick up your keys. Be aware that some of our student villages do not have parking!

Arriving outside of opening hours when using a pickup point 
If you are arriving outside our opening hours and have received information about picking up keys at SiO Customer Centre or other pickup point, you can contact us in advance. Call us at (+47) 22 85 or send us an e-mail and we will help you.

We hope you will enjoy your new residence!