• When you move in you will receive a laundry card that you can add credit to on My page.
  • Using the washing machine costs 20 NOK per wash, and 10 NOK for the dryer. In some laundries you have the opportunity to buy detergent with the wash, at an extra charge. The cost of the detergent will then be deducted from the amount on your laundry card.
  • In addition to to topping up your card, you can reserve timeslots for the washing machines and dryers on My page or through the SiO-app. The reservation for the machines lasts up to 15 mins from the start of the reserved time, after 15 mins others are free to use it. Your card will be charged 15NOK if you don’t use it, so make sure you cancel your reservation if you are not going to wash. You may use the washing machines without reservation if they are available when you arrive at the laundry.
  • You can transfer money back from your laundry card up until 6 months after the card has been topped up. After 6 months you have to contact the Customer Service Centre.
  • Please contact the Customer Service Centre if you lose your laundry card. We will then block the card.
  • A free SMS reminder is available (to notify when the load has finished), which can be activated at My page or at the washing machines monitor.