When receiving psychological treatment at SiO mental health services, we invite you to give us feedback on your experience, as well as express any unmet needs.

Assessment through Norse Feedback
We use the tool Norse Feedback to assess your mood, needs and experience of the consultations with your therapist throughout. In this self-report tool, you will receive questions regarding common problems and symptoms, as well as your experience of the cooperation with your therapist and the way you are working together. Through your feedback, your therapist will be able to better understand your problems, as well as adapt the treatment according to what is most helpful to you.

You will receive a text message at the start of treatment
Before your first consultation with your therapist, you will receive a text-message including a link to log onto the Norse Feedback tool where you will be asked to fill out a questionnaire. This is a safe system, which only your therapist can access. When you meet your therapist, they will have seen a visual representation and your questionnaire-answers. You can answer the questionnaire on any device, including mobile phone and computer. Your answers will be safely stored, in accordance with the law.