If you arrive outside of our opening hours you have two options.

You can use our late arrival service where you can pick up the keys in our key boxes. Please note that this service will cost 300 NOK, which will be added to your first rental invoice.
Someone you know can pick up the keys for you if you send us an authorization.

Please also note that in order to request a late arrival service you will have paid the deposit beforehand, and it has been registered as paid in our system.

Option 1

The request to pick up the keys in our key boxes must be sent to us a week in advance of your arrival date. We will send you an instruction of where the key boxes are located and how to open them. This information will be sent to you no later than two days prior to your arrival date and time. If you have not yet received this information by that time, please contact us immediately.

Please follow the steps below in order to request your late arrival service.

  • Enter our web form here.
  • Fill in the required information and choose the category “Moving in".
  • In the subject field please write “LATE ARRIVALE SERVICE”
  • The text must include information about the arrival date and time (Norwegian time) of your plane.

If someone you know will pick up the keys for you, you need to send us an authorization confirming who is picking up the keys for you. You will get a confirmation from us once we have checked the authorization.

Option 2

Please follow the steps below in order to send us your authorization:

  • Enter our web form here.
  • Fill in the required information and choose the category “Moving in”
  • In the subject field please write “AUTHORIZATION”
  • The text must include the name and the date of birth of the person who is picking up your keys. Note: please remind the person who is picking up the keys to bring his/her ID.

You will also need to attach a copy of your passport.